Terms of service
At T One Australia, we respect your privacy. We collect personal information when you place an order, such as your name, email address, shipping address, and payment information. This information is used to fulfill your order and improve your shopping experience. We do not share your personal information with third parties unless required for fulfilling your order or as required by law. By using our website, you consent to the collection and use of your data as described in this policy. Terms and Conditions
Welcome to T One Australia, your trusted online store for trading cards and games. By using our website, purchasing products, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. General Terms
1.1 Acceptance of Terms: By accessing or using the services provided by T One Australia, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our website and services.
1.2 Modification of Terms: We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these Terms periodically.
2. Products and Availability
2.1 Product Listings: All products listed on T One Australia are subject to availability. While we strive to ensure accurate product descriptions and availability, errors may occur. We cannot guarantee the availability of any item listed on our site.
2.2 Product Conditions: Our products, particularly trading cards, are categorized based on their condition (e.g., Mint, Near Mint, etc.). Customers are encouraged to review the product details carefully before making a purchase.
2.3 Pricing: Prices are subject to change without notice. We strive to provide accurate pricing information, but we are not responsible for typographical errors or incorrect pricing.
3. Order and Payment
3.1 Order Acceptance: Your order will only be accepted once we confirm the payment and process it. A confirmation email will be sent to you after your order is placed.
3.2 Payment: We accept various payment methods, including credit/debit cards, PayPal, and other payment processors available at checkout. You are responsible for providing accurate and complete payment information.
3.3 Failed Transactions: If payment is not received or there is an issue with your payment, we may cancel or hold your order until the payment issue is resolved.
4. Shipping and Delivery
4.1 Shipping Methods: We offer various shipping options within Australia and internationally. Shipping rates and delivery times will be provided at checkout based on your location and chosen shipping method.
4.2 Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of your order. Some orders may qualify for free shipping based on promotional offers or order total.
4.3 Delivery Times: While we aim to dispatch orders within 2-3 business days, delivery times depend on your location and the shipping method chosen. We are not responsible for delays caused by third-party carriers.
4.4 Customs and Duties: For international orders, you are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the purchase price and are the responsibility of the customer.
5. Returns and Refunds
5.1 Return Policy: Due to the nature of our products, we do not accept returns on trading cards unless they are damaged or defective upon receipt. Please refer to our Refund Policy for detailed instructions on how to return defective or damaged items.
5.2 Refunds: If your return is approved, a refund will be processed to the original payment method. Refunds may take several business days to reflect depending on your bank or payment processor.
5.3 Non-refundable Items: Certain products, such as digital items, custom orders, or used products, may be non-refundable. Please review product descriptions carefully before purchasing.
6. Customer Responsibilities
6.1 Account Information: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account.
6.2 Accurate Information: You agree to provide accurate and complete information when placing an order. This includes your shipping address, email, and payment details.
6.3 Prohibited Conduct: You agree not to engage in any unlawful activity, including fraud or the use of our website to promote any illegal products or services.
7. Intellectual Property
7.1 Ownership: All content on our website, including images, product descriptions, logos, and trademarks, are owned by T One Australia or our licensors and are protected by intellectual property laws. You may not use, copy, or reproduce our content without permission.
8. Limitation of Liability
8.1 No Liability for Damages: To the fullest extent permitted by law, T One Australia is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products, including any loss of profits, data, or business.
8.2 Force Majeure: We are not responsible for any delay or failure to perform our obligations due to causes beyond our control, including natural disasters, strikes, or government actions.
9. Dispute Resolution
9.1 Governing Law: These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved under Australian law.
9.2 Arbitration: In the event of a dispute, you agree to first attempt to resolve the issue through informal negotiations. If the issue cannot be resolved, the dispute will be handled through binding arbitration.
10. Contact Us
If you have any questions about our Terms and Conditions, please contact us at:
T One Australia
Email: info@toneaus.com.au
Phone: 0433099989
Address: 57/7 Dalton Road Thomastown, VIC 3074
